Contacts and Insurance Made Easy: Can You Use Insurance on 1800Contacts?

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In today’s digital age, purchasing contact lenses online has become a popular choice for many. However, navigating the world of online retailers, insurance coverages, and various payment options can be daunting. This comprehensive guide aims to make the process of buying contacts and using insurance easy and understandable.

Understanding Your Vision Insurance

Vision insurance plans are designed to help offset the costs associated with routine eye exams and prescription eyewear. Depending on your plan, you may have a set allowance for contacts or glasses each year. This amount can vary based on factors such as plan type and level of coverage selected by your employer or insurer. Some plans also require co-pays or deductibles before coverage kicks in.

For example, let’s consider a typical vision insurance plan from a company like VSP. In 2023, the average allowance for contact lenses is around $150 per year. However, if you choose to buy glasses instead, the allowance can go up to $200. It’s important to understand these details of your plan to make the most of your benefits.

Using Insurance for Online Purchases

Most online retailers accept vision insurance. However, the process of using your insurance benefits can vary from one retailer to another. Some retailers may require you to pay out-of-pocket and then submit a claim to your insurance for reimbursement. It’s always best to check with your plan provider directly for any specific details or requirements.

A common mistake many people make is assuming that all online retailers will directly bill their insurance. In reality, many retailers, like 1800Contacts, require you to pay upfront and then submit a claim to your insurance for reimbursement. This process can take a few weeks, so it’s important to budget accordingly.

FSA/HSA Eligibility

If you have a Flexible Spending Account (FSA) or Health Savings Account (HSA), you can use it to pay for prescription contact lenses. Make sure to check if the online retailer accepts FSA/HSA payments.

In 2023, the maximum contribution limit for an FSA is $2,750, while the limit for an HSA is $3,600 for individuals and $7,200 for families. These accounts can be a great way to save money on healthcare expenses, including contact lenses.

In-Network Providers

Some insurance plans have in-network providers, which means you may get better coverage or discounts if you buy from these retailers. Check if the online retailer is an in-network provider for your insurance plan.

For instance, EyeMed insurance has partnerships with several online retailers, including and ContactsDirect. If you buy from these retailers, you can enjoy in-network benefits like greater discounts and direct billing.

Prescription Requirements

Online retailers require a valid prescription to purchase contact lenses. Some retailers offer online vision tests, but these may not be covered by insurance.

It’s crucial to keep your prescription up-to-date. According to the American Optometric Association, adults aged 18 to 60 should have an eye exam at least every two years. If your prescription is expired, you may need to schedule a new eye exam before you can purchase contacts online.

Return Policy

Check the retailer’s return policy. Some retailers offer free returns and exchanges, which can be beneficial if you need to change your prescription or if you’re not satisfied with the lenses.

For example, offers a 30-day return policy. If you’re not satisfied with your lenses for any reason, you can return them within 30 days for a full refund.


Being able to use vision insurance at online retailers can make buying contacts more affordable and convenient for many people who prefer shopping from home rather than visiting an in-person optical store. Just remember to do some research ahead of time so you understand what options are available through your particular insurers’ vision care plan.